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VMware Production Support & Subscription - 1 Year - Service

VMware Production Support & Subscription - 1 Year - Service - 6 Incident(s) - 12 x 5 x 4 Business Hour - Technical - Electronic
SKU: 1000225268
Manufacturer part number: VR7-OSTC-G-SSS-C
Manufacturer: VMWare
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Overview

VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Product Information
Transource eSKU1051133950
ManufacturerDell Technologies
Manufacturer Website Addresshttp://www.delltechnologies.com
Brand NameVMware
Service NameProduction Support & Subscription
Product TypeService

Product Specifications
Service Information
Service Main TypeTechnical
Service Sub TypeElectronic
Service Description12x5x4 Business Hour
Provided SupportPhone Support
Provided SupportNew Releases Update
Provided SupportEmergency Telephone Support
Provided SupportWeb Support
Provided SupportWeb Knowledge Base Access
Provided SupportEmail Support
Provided SupportRemote Monitoring
Service Response Time- Emergency Telephone Support - Severity Level 1
Service Response Time- Phone Support - Severity Level 4
Service Response Time- Phone Support - Severity Level 3
Service Response Time- Phone Support - Severity Level 2
Service Duration1 Year / 6 Incident

Overview

VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Product Information
Transource eSKU1051133950
ManufacturerDell Technologies
Manufacturer Website Addresshttp://www.delltechnologies.com
Brand NameVMware
Service NameProduction Support & Subscription
Product TypeService

Product Specifications
Service Information
Service Main TypeTechnical
Service Sub TypeElectronic
Service Description12x5x4 Business Hour
Provided SupportPhone Support
Provided SupportNew Releases Update
Provided SupportEmergency Telephone Support
Provided SupportWeb Support
Provided SupportWeb Knowledge Base Access
Provided SupportEmail Support
Provided SupportRemote Monitoring
Service Response Time- Emergency Telephone Support - Severity Level 1
Service Response Time- Phone Support - Severity Level 4
Service Response Time- Phone Support - Severity Level 3
Service Response Time- Phone Support - Severity Level 2
Service Duration1 Year / 6 Incident
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